Question 1

I sell on Shopify and Amazon — can you handle both in one set of books?

Accepted Answer

Yes — multi-channel and marketplace reconciliation into a single consolidated set of books is exactly what this service is built for.

Question 2

How do you handle inventory across multiple warehouses or fulfillment centers?

Accepted Answer

We track inventory valuation and cost-of-goods-sold across every location you hold stock, including FBA and third-party fulfilment, so your margin reporting reflects true landed cost.

Question 3

Do I need to register for sales tax/VAT in every country I sell into?

Accepted Answer

Obligations vary by jurisdiction and sales volume thresholds — we assess where you've triggered a registration requirement and handle the ongoing filings once registered.

Question 4

Why don't my Shopify/Amazon payouts match my sales reports?

Accepted Answer

Platform fees, refunds, chargebacks, and payout timing lags all create gaps between gross sales and what actually lands in your bank account — reconciling that gap accurately every month is a core part of this service.

Question 5

Should I use cash or accrual accounting for my online store?

Accepted Answer

Most growing e-commerce businesses outgrow cash basis quickly, since it doesn't handle inventory or receivables well — accrual accounting gives a far more accurate picture of margin once you're holding stock or dealing with delayed platform payouts.

Question 6

How do you account for returns, refunds, and chargebacks?

Accepted Answer

Each is tracked and matched back against the original sale rather than lumped into a generic expense line, so your margin reporting reflects what you actually kept, not just gross revenue booked.

Question 7

Do you handle accounting for dropshipping or print-on-demand models?

Accepted Answer

Yes — these models have their own quirks around cost-of-goods timing and inventory that never physically touches your hands, and we structure the books to reflect how the model actually works rather than forcing it into a standard retail template.

Question 8

What's the best way to know my true profit margin per product?

Accepted Answer

Allocating platform fees, shipping, returns, and COGS down to the individual SKU level — most sellers only see this clearly once fee and return data is properly reconciled against each product, which is exactly what this service is built to surface.

E-commerce Accounting

What is E-commerce Accounting?

Who E-commerce Accounting is for

Multi-channel sellers

Growing brands losing track of true margin

International or multi-currency sellers

What's included

How our E-commerce Accounting process works

Channel & Platform Integration

Inventory & COGS Setup

Sales Tax Mapping

Ongoing Reconciliation

Frequently asked questions about E-commerce Accounting

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